About This Project
Al Attar IT Portal is a comprehensive web and mobile-enabled enterprise platform developed for Al Attar Company to digitize IT operations and streamline internal business processes.
The platform provides a centralized IT support ticketing system where employees can submit requests through QR codes. IT administrators can assign tickets, track progress, manage technicians, and monitor requests until resolution.
It also includes employee management, IT asset and equipment tracking, printer management, custody records, and multi-level approval workflows that improve accountability and operational efficiency.
Additional capabilities include QR-based customer visit registration for field representatives, GPS location capture, photo documentation, administrative dashboards, reporting, and role-based access control.
Designed with responsive interfaces and mobile application support, Al Attar IT Portal helps reduce manual work, improve service delivery, and provide better visibility into daily operations.